FAQs

If you are a commercial or industrial customer in Maryland, Michigan, New Jersey, Pennsylvania, or Ohio and you signed a contract with FirstEnergy Solutions Corp., then you should contact FirstEnergy Solutions.  

If you are in an Ohio community that is part of our government aggregation program and you have questions about the aggregation program, then you should contact FirstEnergy Solutions.  

If you wish to report a downed line, power outage, or have another issue relating to your commercial or residential account, please contact your local utility company.    

(05/31/07)